Leave on
your own terms.

First, keep a copy of your memories

In Settings, or on the read-only archive screen if your subscription has lapsed, choose “download everything”. Your ZIP contains structured JSON, a readable PDF, and original photos and media. Download it before deleting; afterwards the removed content cannot be exported.

Delete in the app

Works in the iPhone and Android apps and takes effect immediately:

1. Open Our Dacha and sign in.
2. Go to Settings → Account → Delete account. (If you land on the subscription or read-only screen instead, the "delete account" link at the bottom of that screen goes to the same place.)
3. Read the confirmation, then type DELETE to confirm.

Your login stops working immediately. The records described below are permanently removed.

Request deletion without signing in

If you cannot access the app, you can request deletion using our support form or email:

1. Choose “Privacy or account deletion” in the support form, or email support@tallestgiant.com. Use the subject “Delete my account.”
2. Send the request from the email address on your account, or tell us that address so we can verify the request really comes from you. We may ask a follow-up question to confirm; we do not delete an account on an unverified request. Sending the form does not delete anything automatically.
3. We confirm once it is done. Verified requests are completed within 30 days,

You can use the same address to ask for a copy of your data instead of, or before, deletion.

What is deleted, and what remains

• Deleted immediately, permanently

  Your login and the ability to sign in; your profile and display name; your avatar; your pairing; your personal settings and preferences; your push-notification tokens; and your stored location, if you were sharing it. If you are the last (or only) member of the dacha, the remaining shared records and stored couple media are removed as well.

• Your partner's copy of the shared world

  A dacha is shared, so things the two of you made together (letters, photos, diary answers, gifts) remain part of your partner's copy of the shared world after you leave. When they delete their account too, all of it goes. If something specific troubles you, write to us and we will help.

• Backups

  Copies can remain in encrypted backups until the normal backup rotation removes them. Backups are kept for recovery and tested in temporary, isolated environments that are deleted after verification. They are not used for advertising or routine access to your content.

• The few records the law expects us to keep

  If we hold any minimal records we are legally required to retain (for example, evidence that we honoured a deletion request), we keep only what the obligation demands, for only as long as it demands.

Subscriptions are separate

Deleting your account does not cancel an active App Store or Google Play subscription, because Apple and Google manage those, not us. To stop being billed:

• iPhone: Settings → your name → Subscriptions → Our Dacha → Cancel. Apple's guide: support.apple.com/118428.
• Android: Google Play → profile → Payments & subscriptions → Subscriptions → Our Dacha → Cancel. Google's guide: support.google.com.

The app also reminds you to manage your subscription during deletion.

Questions first?

If you want help before deciding, contact support. Our privacy policy explains how we handle your data.