Support
knock, and someone answers.
Our Dacha is a little place for two — and the people who tend it are a little studio of much the same size. When something needs fixing, or you just have a question, you're not writing into a void. You're writing to the same hands that painted the rooms. Pull up a chair; we're glad you came by.
how to reach us
There's one door, and it's always open. Write to us and tell us what's happening — the more you can share, the sooner we can help. If something's broken, a note about your phone or browser and what you were trying to do helps us find it fast.
Email the studio
We read every message ourselves. No ticket numbers, no phone trees, no bots pretending to care.
A few lines that help us help you: what you were trying to do; where you were — the web app, or which room; your device and browser (say, iPhone + Safari, or a laptop + Chrome); and a screenshot if you have one. None of it is required — even a one-line "this button won't open" is a perfectly good letter.
a few questions, answered
The small things people tend to ask, kept short and honest. If yours isn't here, write to us — that's what the door is for.
What is Our Dacha?
Our Dacha is a private app for exactly two people — a little world you keep together. Its home is a calm dashboard of cozy places: a rustic dacha you move through room by room, a town just beyond it, your moods, letters and photos, a daily question, gifts from a little Lunari-coin economy, games for two, and a living matryoshka called Nested Us that grows with you. It's a place, not a feed. A little place, just for us.
Is it really just for two people?
Yes — and we mean it as the whole point, not a limitation. Our Dacha holds exactly two. There are no followers to gather, no audience to perform for, no numbers to chase. The house is built for one couple to live in, together. That's the entire idea, and we're not planning to change it.
Is my data private?
Private by design, from the foundations up. Your dacha is encrypted and locked so it's reachable by exactly the two of you and no one else — no ads, no trackers, no public feed your moments could leak into, and no third parties poking around. We never sell or share your data with anyone. Even this website shows nothing real — every photo, note, and name in our marketing is invented. The full details are on our Privacy page.
How do I use it right now?
Our Dacha already runs in your browser — no download, no waiting. Open dachalove.com, sign in, and step inside. It works on your phone, tablet, and computer, and when the iOS and Android apps arrive, your dacha will be waiting there exactly as you left it. Nothing to migrate; same home, more doors in.
When are the iOS and Android apps coming?
They're on the way — coming soon to the Apple App Store and Google Play. We're a tiny studio, so rather than promise a date we might have to take back, we'll say this honestly: the web app at dachalove.com is the real thing, available today, and the mobile apps are being made by hand to feel just as at-home. The fastest way to hear the moment they land is to write to us and ask.
How do I delete my account or my data?
It's yours, and leaving should be as easy as arriving. The fastest way is in the app: Settings → Account → Delete account, then type DELETE to confirm. If you can no longer sign in, email hello@dacha.town from the address on your account and we'll do it for you within 30 days. Our account deletion page explains exactly what is removed and what remains. Do note that a dacha is shared: deleting your side closes the home you kept together, so it's a kind thing to mention to your partner first.
a small studio, real people
Our Dacha is made by hand at Dacha Town, an independent studio small enough to count on one hand. Your message doesn't disappear into a queue — it lands with the people who actually build the place. We try to reply within a few days, sometimes the same evening; if it takes us a little longer, it's only because we're a handful of folks doing the work ourselves, not because you've been forgotten.
Thank you for spending your time in a quiet little house we made. — Dacha Town